Refer to the Jabri (2017). The Daffodil Inn case – a change situation confronting the Daffodil hotel chain. Despite an initial setback, can Deborah now proceed by implementing self-managing teams (Step 2: ‘Moving’)? Select only one (1) response.
Correct! Neither Jade nor the general staff believes, as yet, that a significant change is necessary or how it aligns with their pride in or strategies for the organisation. Nor does Deborah have anything more than a ‘let’s see’ for a pilot experiment from the senior management team, and no support as yet from the staff.
