6. Question 6 You lose a major client. When explaining what has happened to your leadership team you: Select all that apply. 1 / 1 point Analyse what happened, take responsibility, seek…
5. Question 5 You have a difficult colleague who is attacking you and others in your meeting. Should you: 1 / 1 point Reason with the person explaining that their behaviour is…
3. Question 3 Why is Petty and Cacioppo’s model of persuasion so influential? Select all that apply. 1 / 1 point It argues that the audience is actively judging your presentation. …
2. Question 2 What behavioural cues would signal that the audience has been persuaded by your message? Select all that apply. 1 / 1 point They would display enthusiasm in their gestures…
1. Question 1 What characterises an audience that has been mentally persuaded by your message? Select all that apply. 1 / 1 point They generate more positive thoughts than negative thoughts …
4. Question 4 Why is persuasive communication challenging? Select only one response. 1 / 1 point Because you have to make it short and sweet Because you have to understand the…
6. Question 6 As a phrase to remember, ‘mind the gap’ means: 1 / 1 point Accepting that you will not be able to achieve the changes you seek Be hesitant…
5. Question 5 The paradoxes of leading change require: 1 / 1 point Being able to handle the Promethean and Machiavellian challenges and tensions Yes! Performing effectively as a leader…
4. Question 4 It is one thing to don a leadership mask, and it is another to exercise leadership of the change cycle fully. The difference involves: 1 / 1 point Being…
3. Question 3 An adaptive leader and political entrepreneur is 1 / 1 point Wary of the problems created by knowing-doing gaps and disciplined in focusing on and attending to them. …
