4. Question 4 Why is it important to remember Carl Roger’s six facets of effective interpersonal communication? 1 / 1 point It increases liking Liking is an important factor in…
3. Question 3 Does rapport increase persuasion and if so why? 1 / 1 point Yes, because It increases liking Liking is an important factor in any persuasion attempt. The…
2. Question 2 Why does mimicry work? Or does it? 1 / 1 point It gives the impression that you are similar to each other Similarity is one basis of…
1. Question 1 Why do you think we should smile when it is appropriate during a presentation? Or should we? 1 / 1 point It relaxes the atmosphere Smiling signals…
6. Question 6 If you don’t have rapport with someone, should you: 1 / 1 point Say, I’m sorry, we seem to have gotten off on the wrong foot. Shall we start…
7. Question 7 The presentation technique of creating tension using “What is” versus “What is possible” is best employed at what stage of presentation? 1 / 1 point Towards the end of…
5. Question 5 What do the letters PR in the acronym,, “Change PR-I-EST-S” stand for? 1 point Be provocative Present important information or provide incentives, …
1. Question 1 If a message has three parts, beginning, middle and end, where does the problem-solution-benefit part of presentation come in? 1 / 1 point End Towards the end of…
10. Question 10 Should you use a story at the beginning of a presentation? Why or why not? 1 / 1 point Yes, it allows you to introduce the main theme of…
9. Question 9 A client thinks that the cost of your services is too high. Which is the best metaphor to choose: 1 / 1 point A metaphor about how taking opportunities…
