What we were trying to convey in quoting Congressman Berman’s phrase that ‘There is never enough time to do it right, but always enough time to do it over’? Select only one (1) response.
Correct! Individuals and organisations routinely fall into a ‘planning fallacy’, overly-optimistic that things will ‘be alright on the night’. Allocating time and resources up front to mindfully consider what is required to make a change work may end up much less costly than facing the consequences of a classic ‘70% failure rate’. Measures, incentives and cultures that push individuals and organisations into ignoring this phenomenon are those that celebrate quick, authoritative decision-making, appearing confident and knowledgeable in uncertain situations and focus on strategy and design rather than execution and implementation
