Effective Problem Solving and Decision Making Answer Of Coursera Quiz. In this post you will get Correct Quiz Answer of Effective Problem Solving and Decision Making 

 

Effective Problem Solving and Decision Making Answer

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Module 1 Quiz

 

1.
Question 1
What is a decision?

1 point

  • A choice that you make about something after thinking about it: the result of deciding
  • The thought process of selecting a logical choice from the available options
  • Making a choice without thinking about it
  • The thought process of making a choice with little options

2.
Question 2
Which of the following is NOT one of the three key elements in the process?

1 point

  • Know your purpose
  • Understand your biases
  • Consider different consequences
  • Make a thoughtful choice from few available options

3.
Question 3
An example of a bad choice made by a hiring staff would be which of the following?

1 point

  • The candidate has great teamwork
  • The candidate has skills applicable to the job
  • The candidate has a good sense of humor
  • The candidate has a strong resume and work experience

4.
Question 4
If there is a problem with an unknown cause, what is the most appropriate problem-solving activity?

1 point

  • Finding the cause
  • Deciding on one best solution
  • Generating ideas that could fix the problem
  • Determining the priority order

5.
Question 5
If there is a problem with a jumbled list, what is the most appropriate problem-solving activity?

1 point

  • Deciding on one best solution
  • Determining the priority order
  • Generating ideas that could fix the problem
  • Deciding which solution has the highest probability of success

6.
Question 6
If there is a problem with a known or irrelevant cause, what is the most appropriate problem-solving activity?

1 point

  • Deciding on one best solution
  • Deciding which solution has the highest probability of success
  • Determining the priority order
  • Generating ideas that could fix the problem

7.
Question 7
Which of the following is NOT one of the four algorithmic methods?

1 point

  • Root cause analysis
  • Decision tree
  • Precedence chart
  • Group discussion

8.
Question 8
In creative problem solving, there is no “right” answer, but USEFUL answers.

1 point

  • True
  • False

9.
Question 9
For a decision tree, there are only two options and two outcomes.

1 point

  • True
  • False

 

 

Module 2 Quiz

 

1.
Question 1
What does a Pareto Chart show us?

1 point

Information in a descending hierarchical order

Issues that cause most of our problems

The most important things

All of the options are correct

2.
Question 2
Characteristics of a Pareto Chart include

1 point

Useful for problem solving

Data is put into different categories

Ordered, starting with most problematic

All of the options are correct

3.
Question 3
When determining the problem categories,

1 point

Tabulate the data

Do not plot the chart

Understand, but don’t act on the results

All of these options are correct

4.
Question 4
A Cause and Effect Diagram (CE Diagram) is also known as a

1 point

Fishbone Diagram

Ishikawa Diagram

Plato Diagram

Fishbone Diagram and Ishikawa Diagram

5.
Question 5
The common categories of the effect diagram include

1 point

People

Materials

Money

People and Materials

6.
Question 6
What is the purpose of a histogram?

1 point

To show us information as it actually exists

To allow us to make decisions based on evaluation of available information

To help us examine what is going on

All of the options are correct

7.
Question 7
The histogram shape that compares how you did based on how others performed is:

1 point

Typical bell curve

Skewed right

Skewed left

Central tendency

8.
Question 8
Which of the following is NOT a measure of central tendency?

1 point

Mean

Range

Median

Mode

9.
Question 9
A value of histograms is

1 point

Dispersion

Range

Size

Units

 

 

 

Module 3 Quiz

 

1.
Question 1
Under which circumstance should a “majority rules” style of decision making be used?

1 point

Under no circumstance because having group members unhappy with the result of the vote might derail the project in the long run.

When all group members trust that the voting process will lead to a correct decision.

Only if there is a group member who is an expert on the subject of the decision and who gains the trust of all the members.

When the group is large (i.e. has more than about 15 members), which ensures a balanced vote.

If the group reaches a consensus and can proceed to a vote by letting the majority “rule.”

2.
Question 2
Why might a group allow an expert to make a decision for them?

1 point

When the subject of the decision is highly specialized and the group members do not have sufficient knowledge to evaluate the pros and cons.

When an expert’s decision needs to be made quickly and is binding on all group members.

When some group members feel disenfranchised from the majority of the members, who favor a particular point of view.

When all group members are equally knowledgeable about the subject of the decision and need a tie-breaking vote.

3.
Question 3
A situation in which a group’s leader seeks advice from the other group members before making a final decision is an example of:

1 point

An “authority with input” style of decision making

“Consensus-based” decision making

“Expert-centered” decision making

Democratic, “majority-based” decision making

“Minority-based” decision making with universal buy-in

4.
Question 4
Achieving consensus is often the decision making style of choice because:

1 point

It ensures that everyone agrees with the decision in the end.

It can be done quickly while still gaining universal agreement from group members.

The process is usually clearly defined if the moderator is well-trained.

It fairly addresses everyone’s point of view by involving them in the discussion.

It is the most democratic of all the decision making styles.

5.
Question 5
People in a group sometimes disagree on certain issues because…

1 point

They have not taken the time to listen to or understand each other.

They have different values or beliefs.

The subject of the decision evokes emotional feelings that may cloud understanding.

Some members have past recollections of similar decisions and assume that the same outcomes will occur with the current decision.

All of these

None of these

 

 

 

 

Module 4 Quiz

 

1.
Question 1
What is a Run Chart?

1 point

A chart that shows how things operate over time in a group setting.

A quality control chart used in determining whether the long-run average of a process is changing.

A type of tool used to analyze data.

All of the above.

2.
Question 2
A Run Chart shows data in a static view.

1 point

True

False

3.
Question 3
The mean (average) of the data points is graphically part of a Run Chart.

1 point

True

False

4.
Question 4
What is a Control Chart?

1 point

The exact same thing as a Run Chart.

Basically, a Run Chart with additional things such as the mean (average), an upper control limit, and a lower control limit.

A quality control tool.

Both B and C.

5.
Question 5
The upper control limit and the lower control limit are calculated mathematically.

1 point

True

False

6.
Question 6
In a Control Chart, data points are expected to remain within the upper and lower control limit.

1 point

True

False

7.
Question 7
An “out of control” data point is normal and expected.

1 point

True

False

8.
Question 8
How many types of variation are there in a control chart?

1 point

2

3

4

None

9.
Question 9
Prepare for the change, manage the change, and reinforce the change are all steps in a certain type of change management process.

1 point

True

False

10.
Question 10
Which of the following describe a minor change?

1 point

Can be implemented as the result of a decision or a change order.

Any change that only affects a small part of what is planned or is being done.

All of the above.

None of the above.

 

 

 

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