You and your team are developing a customer support feature for an auto repair business, and you’re about to do a design sprint! While planning a five-day Persona and Problem sprint, you want to make sure you’re organizing your week so that you begin with a specific hypothesis in mind, and then push yourself and your team to test. Which of the following tasks would be the priority on Day 1?
Right! Well structured personas and problem scenarios/JTBD are a great way to highlight all the things you don’t know while creating clarify about the final focal point for your work.
