Why is pitching a persuasion process? Select all that apply.
1. Question 1 Why is pitching a persuasion process? Select all that apply. 1 / 1 point This is because of the uncertainty in the outcome Correct! Given the uncertainty…
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How does the boomerang effect suggest we should approach a conflict situation, if at all?
2. Question 2 How does the boomerang effect suggest we should approach a conflict situation, if at all? 1 point It suggests making extreme statements that fall into the…
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What is true about objections: Select all that apply.
10. Question 10 What is true about objections: Select all that apply. 1 / 1 point They are a sign that the client isn’t right for you. You should stop and find…
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Which options are Lost Performative: Select all that apply.
9. Question 9 Which options are Lost Performative: Select all that apply. 1 / 1 point It’s dangerous to do things without an expert Correct! It’s a value judgement with…
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When using the Milton Model it is crucial to: Select all that apply.
8. Question 8 When using the Milton Model it is crucial to: Select all that apply. 1 / 1 point Continue to match them physically and vocally to create unconscious trust …
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The purpose of BATNA is to:
7. Question 7 The purpose of BATNA is to: 1 / 1 point Walk away as soon as they show ay kind of resistance. Then they will come after you Give…
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If you are a salesperson, how do you overcome price objection? Select all that apply.
5. Question 5 If you are a salesperson, how do you overcome price objection? Select all that apply. 1 / 1 point Communcate that the current price in fact represents a better…
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How is Sherif’s idea of latitude of acceptance useful in conflict resolution?
4. Question 4 How is Sherif’s idea of latitude of acceptance useful in conflict resolution? 1 / 1 point It is useful because it makes both parties think of common areas of…
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What does it mean when you say you trust a person? Select all that apply.
3. Question 3 What does it mean when you say you trust a person? Select all that apply. 1 / 1 point It means you find the person attractive It means…
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How does Carl Roger’s notion of empathy help in a conflict situation? Select all that apply.
1. Question 1 How does Carl Roger’s notion of empathy help in a conflict situation? Select all that apply. 1 / 1 point Empathy is like sympathy but self-directed Empathy means…