Online Course Support | Storytelling and influencing: Communicate with impact

You are triggered in a meeting and start to feel frustrated. Do you: Select all that apply.


Correct! This person or situation is triggering something in you. Before reacting, ask yourself what’s going on. Better still, if you know this in advance, make sure you’re prepared for the trigger and know how to deal with it.


Correct! When you are in distress, you cannot communicate effectively. When you are removed from the situation, you can reflect on what was really going on then take the necessary steps to remedy it.


Correct! If you are repeatedly finding that the environment frustrates you and goes against your core beliefs and values, you need to assess whther it is the right environment for you.

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