You are designing a comments feature for a local news website, and you’re almost ready to speak with subjects! You have created persona & problem hypothesis, and you are preparing an interview guide. Which of the following should you avoid when you create your list of questions?

Correct. This is not a good idea. If you do this, you lose your chance to get a specific answer to a general question, which has a much higher evidentiary value than a specific answer to a specific question. This can make it harder to get a more complete view of their experience, concerns, and needs. Instead, begin with general question and work toward more specific questions.