There are many potential benefits to scaling a social initiative, including improving efficiency in product or service delivery, reducing inefficient allocation of resources, and reducing duplication of efforts. Despite the potential benefits, Sosa and Frumkin both noted that scale is not right for all social innovators.
Yes. Sosa encourages social innovators to be sure to understand the client, understand the client’s unmet need, build a business model — figuring out pricing, reducing costs, driving revenue, who pays, and develop the systems for scale, including the organizational culture, process, team, and know-how. None of these tasks are easy or quick!
