Agile Meets Design Thinking | Online Course Support

One of your company’s salespeople is having her own ‘blue button’ moment: She notices that clients have to click several times to access their account information, and are consistently annoyed. As a part of the product team, what can you do to help influence her in the right direction?


Successful agile teams are self-organizing and interdisciplinary. That requires thoughtful interfaces not only between individuals on a team but also with the customers/users and other company stakeholders. To cultivate the intrinsic motivation that this requires, all the participants have to know that what they’re doing matters.

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