BKG Consulting is new to the practice of continuous delivery. They’ve made a lot of progress, but not all configuration is tracked in version control and some processes are still executed manually against process notes. How do teams in similar situations commonly falter during the release stage?

Particularly if a separate operations group handles updates and changes to production, the team is likely to run into issues with updates. Even if they’re in theory documented, written processes are themselves only tested by hand (vs. run and validated automatically), which is not very reliable. Manual processes and configuration not managed through version control would be regarded as technical debt from the standpoint of practicing continuous delivery.