Agile Meets Design Thinking | Online Course Support

You’re working with the owner of an online used textbook store to improve its online purchase process. Choose the best revision of this user story: As Sam the Student, I want to find books.


This user story has a testable narrative based on a problem scenario. It has a specific and tangible action clause and a reward that can be observed. To deliver on the original intent of that first overly general story, several more stories and test cases will be required, but that’s normal. As you’re working with clients and colleagues on writing good stories, the #1 thing you’ll probably find yourself doing is helping them think about the experience more richly with more detail. Another note: We avoided terms like ‘available inventory’ here. In general, try to write your stories in the language you’ve heard from subjects that represent your personas.

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