Leading transformations: Manage change | Online Course Support

‘Managing change is an oxymoron’ (Gary Hamel) means: S​elect all those that apply.


Yes! What a rational approach shows is we should not exaggerate the degree to which people act in a rational manager or that changes can be predicted and controlled. True-to Selfers may be more disappointed in this than those who are more Chameleon-like and be more resistant.


Yes! This is the contradiction. How can we control the uncontrollable? We can only resolve this by taking change to be clearly understood and predictable, or by changing our view of management to be less ‘controlling’. The former is wrong, the latter is correct and desirable as an ideal, but it clashes with popular common sense views of management.

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