Bridging the Gap between Strategy Design and Delivery | Online Course Support

Jeff Bezos, CEO of Amazon, said “Customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great. Even when they don’t yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf.” Which Guiding Principle does Jeff Bezos’ quote represent? Select the best answer.


Similar Posts