Calla and Ivy receive a comment from a customer named Amélie on their Facebook page.
4. Question 4 Calla and Ivy receive a comment from a customer named Amélie on their Facebook page. It reads: “Hey Imra—I loved my bouquet but I think it introduced…
4. Question 4 Calla and Ivy receive a comment from a customer named Amélie on their Facebook page. It reads: “Hey Imra—I loved my bouquet but I think it introduced…
2. Question 2 Automated chatbots can perform some very specific functions that previously required: 1 point A receptionist or switchboard operator A graphic designer An accountant A customer service…
1. Question 1 Which softwares below are social media schedulers you can use to manage and moderate your posts? 1 point Hootsuite Buffer LinkedIn Sprout Social
4. Question 4 You run a camera-rental company and Marge posts on your Linkedin page that her rented DSLR camera had a cracked lens. Her comment reads: “I went on…
8. Question 8 Due to user volume, some platforms require more content to maintain brand visibility than others. How often is it acceptable to post on Facebook? 1 point …
7. Question 7 True or False: When responding to customer comments, it is important to take any issues and criticism of the brand out of the public sphere and address…
6. Question 6 Erika launched the Facebook page for the new restaurant she just opened a month ago and is encountering some issues. She feels like she is not posting…
5. Question 5 True or False: Admins have total control of a Facebook page and are the only class that can assign and change others’ roles. 1 point False…
3. Question 3 Which of the following are benefits to having a content calendar for your social media posts? 1 point Plan content to be posted on days off…
2. Question 2 What elements should you include on your content calendar? 1 point The post’s content, including images and hashtags Which platform(s) you are posting it on Date…